On many websites, the password reset process is not secure. Most websites simply send a password reset email to the address associated with the account, without requiring any form of authentication. If a hacker has compromised the email account, they are able to change passwords and lock the real user out of their online accounts without ever needing to authenticate.
Businesses can reduce the number of password related calls to the Help Desk by providing a secure password reset process on the website. Image-based authentication can be used as a way to authenticate users who have forgotten their traditional text passwords.
Start the demo, then click on the “Reset Password” link on the demo webpage and use the image categories you selected during enrollment to authenticate.
